COOKIES POLICY



Contents

  1. Types of data being processed / Links to other websites
  2. Information about the processing of personal data
  3. Interaction with Social Media Networks
  4. Your rights
  5. Changes to the Privacy Policy
  6. Contacting us


This website is owned and operated by Opel Automobile GmbH. The registered office of Opel Automobile GmbH is situated in Germany at Bahnhofsplatz, 65423 Rüsselsheim.
This website is hosted in Europe by our IT-service provider Fair Computer Systems (FCS), Ostendstr. 132, 90482 Nürnberg, Germany. 
 
Please read this policy carefully before using this website because it explains how we will process personal data. Using this website indicates that you accept this policy.

1. Use of cookies


This website, email messaging, online services, advertisements and interactive applications use “cookies” for optimizing our services.

  • What is a “cookie”?

 A “cookie” is a small file, typically of letters and numbers that we send to the cookie file of the browser on your computer’s hard disk by our web server. The main purpose of a cookie is to allow our web server to present the user with customized web pages that make the experience when visiting the Opel website more personal and better responding to the user’s individual needs.

Some cookies are important for the functionality of this Website and are automatically activated when visited by the users.  Some cookies allow us to provide the user with services and functions that best suit their needs, and to tailor our service to them to ensure easy and fast operation of the website.  
 

  • What kind of cookies does this website use?

 Opel uses

  • Session cookies

These are temporary cookies that are stored in the cookie file of your browser until you end your browser session. Those cookies are mandatory for certain applications or functionalities on this Website to work properly.

and

  • Persistent cookies

We may use persistent cookies for a better user experience (e.g. providing optimized navigation). Those cookies remain in the cookie file of your browser for a longer period. This time period will depend on the choice you make in the settings of your internet browser. Persistent cookies allow information to be passed to a web server each time someone visits the website. Persistent cookies are also known as tracking cookies.
 
Opel uses especially three types of cookies on this website:
• Strictly necessary cookies
• Performance cookies
• Functionality cookies

Strictly necessary cookies
These strictly necessary cookies are essential in order to enable user to move around the website and use its features. Without these cookies, some services can’t be provided, e.g. navigating back to a page in the same session. Strictly necessary cookies can’t be disabled using the features of this website. You can however completely disable cookies in your browser at any time.
Your consent is not required for the use of strictly necessary cookies.
These cookies are used exclusively by myOpel and are therefore known as first-party cookies. They are only saved on your computer while you are actually browsing the website.

Performance cookies
Performance cookies are used by tools that monitor visitor behaviour on our website, e.g. which pages our visitors open most often and how long our visitors stay on a page. These cookies don’t save information that would allow you to be identified. These cookies are used exclusively to help us improve our information and services on the website, and with it the user experience.

Functionality cookies
These cookies enable a website to save information about choices the user has made (e.g. cookie settings). These cookies collect anonymous information and cannot track the user’s behaviour on other websites.

2. Third Party Cookies

Opel may use third party advertisers to serve advertisements and to optimize our marketing communication. Third-party advertisers use cookies to measure the effectiveness of the ads and to personalize advertising content. Information that is collected by third party advertisers may include data such as geolocation data (as derived from the IP-address) or contact details such as email address when this would be collected via this website.


3. Web beacons and pixels

This website contains web beacons (also called: “pixel tags”). A web beacon is often a transparent graphic image, usually no larger than 1 pixel x 1 pixel that is placed on a website or in an e-mail that is used to monitor the on-line behaviour of the user visiting the website or sending the e-mail. Web beacons are used by third-party technologies (on this website those of Adobe Analytics and Google Analytics) to monitor the activity of the users to our website. It allows to track which computer accessed a certain website, when and from where (country/city level).


4. Tracking and Analysis

Adobe Analytics
Opel uses for a continuous optimization of its marketing communication the analytical software “Adobe Analytics” of Adobe Inc. It allows for tracking online behaviour in terms of time, geographic location and usage of this website. This information is collected via tracking pixels and/or cookies. The information gained via tracking pixels and/or cookies is anonymous and will not be connected to personal data. All information that is necessary for this analysis is stored on servers of Adobe Systems Incorporated in London, United Kingdom. Opel does not share this information with any third party for its independent use.  If you do not agree with the analyses, you can disagree here: http://www.adobe.com/privacy/opt-out.html

Google Analytics
This Website uses the Software Google Analytics (Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA). A Software for statistical analysis of website visits.
The information collected by the cookie about your use of this website is generally transferred to and stored by Google on servers located in the United States. In case of activation of the IP anonymization on this website, your IP address will be shortened within Member States of the European Union or other parties to the Agreement on the European Economic Area. Only in exceptional cases the full IP address will be sent to a Google server in the US and shortened there. The IP address provided by Google Analytics will not be connected with other data provided by Google. For more information about Google's Terms of Use and Privacy Policy, click here.
Collected Data will be stored for at least month. Google LLC is located outside the European Economic Area (EEA) in in the United States and therefore in a country without adequate level of data protection. There is no adequacy decision of the European Commission but there are appropriate safeguards in place, which are in this case: Privacy Shield.
You can always prevent such processing by downloading the browser plug-in and install it. It will set an opt-out cookie, which prevents future collection of your information by visiting this website.


5. Cookies which we use

In this section, we will inform you about the cookies used on our website. If you do not agree to the setting of individual cookies, you can deactivate the respective cookie by clicking on the name of the cookie. If there are no direct links to deactivation for some cookies, you can restrict the use of cookies in your browser settings, see paragraph 6.
 
Name: Origin: Description: Expiry Date Category Opt-Out
.AspNetCore.Session,.AspNetCore.Identity.Application, .AspNetCore.Mvc.CookieTempDataProvider myOpel These cookies are needed to identify the user session on the server. The user session on the server keeps data which are required when switching between pages on the website. Session Strictly necessary see paragraph 6
BALANCEID myOpel A load balancer is used in myOpel to distribute the workloads across multiple servers. This ensures optimized resource usage, maximized throughput and minimized response time. This cookie is needed to identify the server where a session is actually running. Session Strictly necessary see paragraph 6
.AspNetCore.Antiforgery myOpel This cookie is needed to prevent Cross-Site Request Forgery Session Strictly necessary see paragraph 6
DCROPENIDAP myOpel These cookies are needed to identify the user session on the server. The user session on the server keeps data which are required when switching between pages on the website. Session Strictly necessary see paragraph 6
s_cc (Cookie check) Adobe Analytics This cookie performs a check to see if the browser cookies are enabled. If the value is true, there is a cookie redirect that occurs. If the value is false, this means cookies have been disabled and cannot be used to show visitor uniqueness. Session Performance http://www.adobe.com/privacy/opt-out.html
s_sq (clickmap data) Adobe Analytics This cookie is set and read by the JavaScript code when the ClickMap functionality is enabled; it contains information about the previous link that was clicked on by the user. Session Performance http://www.adobe.com/privacy/opt-out.html
c_m Adobe Analytics This cookie is used record visitor count. Session Performance http://www.adobe.com/privacy/opt-out.html
s_ev66 Adobe Analytics This cookie is used record visitor count. None Performance http://www.adobe.com/privacy/opt-out.html
maps.googleapis.com Google Maps This cookie is used to retrieve data and passes it to the map to show the dealer’s location. Session Functionality see paragraph 6
Persistent cookies:
Name: Origin Description Expiry Date Category Opt-Out
.AspNet.Consent myOpel This cookie performs a check to see if the browser cookies are enabled. If the value is true, there is a cookie redirect that occurs. If the value is false, this means cookies have been disabled and cannot be used to show visitor uniqueness. After 1 year Functionality Ignore Cookie-Consent Message-Box
see paragraph 6
brutForce myOpel This cookie is a security cookie to block the bruteforce of the login Page 1min Strictly necessary see paragraph 6
CVSCookie myOpel These cookies are needed to identify the user session on the server. The user session on the server keeps data which are required when switching between pages on the website 2h Strictly necessary see paragraph 6
.AspNetCore.OpenIdConnect
Identity.External
Identity.ExternalC1
Identity.ExternalC2		 myOpel These cookies are needed to identify the user session on the server. The user session on the server keeps data which are required when switching between pages on the website. 60 minutes Strictly necessary see paragraph 6
s_vi, s_fid Adobe Analytics Unique visitor ID time/date stamp is stored to identify a unique visitor. Persistent Performance http://www.adobe.com/privacy/opt-out.html
s_nr, s_nr2 Adobe Analytics The cookie stores the date of visit and if the visitor is new or returning. Persistent Performance http://www.adobe.com/privacy/opt-out.html
nmfirstparty: Hits into Vouchers  Adobe Analytics The cookie measures clicks in order to optimise advertising.  6 months Performance http://www.adobe.com/privacy/opt-out.html
_ga Google Analytics Used to distinguish users. 2 years Performance see paragraph 6
_gid Google Analytics Used to distinguish users. 24 hours Performance see paragraph 6
_gat Google Analytics Used to throttle request rate. If Google Analytics is deployed via Google Tag Manager, this cookie will be named _dc_gtm_<property-id>. 1 minute Performance see paragraph 6
AMP_TOKEN Google Analytics Contains a token that can be used to retrieve a Client ID from AMP Client ID service. Other possible values indicate opt-out, inflight request or an error retrieving a Client ID from AMP Client ID service. 30 seconds to 1 year Performance see paragraph 6
_gac_<property-id> Google Analytics Contains campaign related information for the user. If you have linked your Google Analytics and Google Ads accounts, Google Ads website conversion tags will read this cookie unless you opt-out. Learn more. 90 days Performance see paragraph 6
__utma Google Analytics Used to distinguish users and sessions. The cookie is created when the javascript library executes and no existing __utma cookies exists. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update Performance see paragraph 6
__utmt Google Analytics Used to throttle request rate. 10 minutes Performance see paragraph 6
__utmb Google Analytics Used to determine new sessions/visits. The cookie is created when the javascript library executes and no existing __utmb cookies exists. The cookie is updated every time data is sent to Google Analytics. 30 mins from set/update Performance see paragraph 6
__utmc Google Analytics Not used in ga.js. Set for interoperability with urchin.js. Historically, this cookie operated in conjunction with the __utmb cookie to determine whether the user was in a new session/visit. End of browser session Performance see paragraph 6
__utmz Google Analytics Stores the traffic source or campaign that explains how the user reached your site. The cookie is created when the javascript library executes and is updated every time data is sent to Google Analytics. 6 months from set/update Performance see paragraph 6
__utmv Google Analytics Used to store visitor-level custom variable data. This cookie is created when a developer uses the _setCustomVar method with a visitor level custom variable. This cookie was also used for the deprecated _setVar method. The cookie is updated every time data is sent to Google Analytics. 2 years from set/update Performance see paragraph 6
 
6. Enabling and disabling cookies and similar technologies

The 'Help' menu in the Internet browser's menu bar on your computer tells users:
  • how to prevent the acceptance of new cookies in the browser;
  • how to set the browser to notify them when they receive a new cookie;
  • how to completely disable Cookies.
If Cookies are disabled then much of the content on Opel Cyprus will also be disabled e.g., Dealer locator, vehicle configurator and user-relevant offers may not be displayed correctly. To prevent this we recommend that Cookies are enabled. 
There are many on-line publications on cookies in case you want to read more. See for example: http://www.allaboutcookies.org


7. Contacting us
 

Opel Automobile GmbH
Bahnhofsplatz
65423 Rüsselsheim am Main
GERMANY

E-Mail: kontakt@opel-infoservice.de

Hotline +49 (0)6142 911 9800.

Monday to Friday 8.00am - 8.00pm.

Saturday: 9.00am – 5.00pm.

Data Protection Officer 
Email: privacyrights-opel@mpsa.com
   
 
Version: May 2019

See our Legal Notice for the full company details.